Shipping & Delivery Policy

This Shipping & Delivery Policy explains how Herbs Blend processes and delivers orders placed through this website. Please also review our Return, Refund & Cancellation Policy.

We deliver within India only. International shipping is not available. Orders outside India may be declined or cancelled, with a refund of any amount collected for that order where applicable.

Orders are typically processed within 1–2 days after order confirmation (and after payment confirmation for prepaid orders), subject to stock and operational checks.

Prepaid orders: products are typically dispatched in 2–3 working days after payment. Processing may take longer during peak periods, promotions, stock checks, or unforeseen operational delays.

Estimated delivery is approximately 7–10 days, depending on destination, courier capacity, and local conditions. Delivery estimates are not guarantees.

• Prepaid orders: free shipping (delivery charges may not apply).
• COD orders: shipping charges apply, as shown at checkout.

Orders may be fulfilled through partners including:

• Delhivery
• DTDC
• Porter

COD is available. Additional shipping charges apply to COD orders and are displayed at checkout.

Once an order is dispatched, a tracking ID should be displayed or shared through the order tracking page (for example, your account order details). Tracking updates depend on the courier’s systems and may not refresh in real time.

If you do not receive tracking information after dispatch confirmation, please contact us with your order reference.

Please ensure your shipping address and contact details are accurate before placing an order. You must request an address change before dispatch. Changes may not be possible once the order has been packed or handed to the courier.

We are not responsible for delays, failed delivery, or loss resulting from an incorrect or incomplete address provided by you.

Failed or undelivered shipments are handled with a refund according to our Return, Refund & Cancellation Policy. Please respond promptly to courier or support messages.

Damaged packages are eligible for exchange only (not a general return). Contact support with your order reference and upload an unboxing video or photos through our Contact page. The product will be checked before exchange approval. See the return policy for hygiene and seal restrictions.

For shipping questions or delivery issues:

• Email: HerbsBlend.support@gmail.com
• Phone: 7206585040
• Hours: 8:00 AM – 10:00 PM
• Address: WARD NO.13, Near Railway Station, Bawani Khera, Distt. Bhiwani, Haryana

For formal complaints, see Grievance Redressal.